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Delivery

Everything you need to know about getting your order!  

UK Delivery cost summary

TypeCostDuration
Standard

Orders under £24.00: £1.99
Orders over £24.00: FREE

Delivery normally made within 2 working days but can take up to 5 working days.
Next Day

Orders under £24.00: £5.99
Orders over £24.00: £3.99

Delivery guaranteed to arrive on the following working day for orders placed before 5pm, Monday to Friday.
Saturday

All orders: £6.99

Delivery guaranteed to arrive on the Saturday for orders placed before 5pm on a Friday

Next Working Day Delivery - UK Mainland

A working day is classified as Monday - Friday. Bank Holidays are not considered a working day. Orders placed via Interlink UK Next Working Day on the Friday or Saturday before a Bank Holiday Monday will be delivered on the next working day - Tuesday. 

Interlink

If you select our Next Working Day delivery option, your product will be dispatched with Interlink.

  • You will receive a text when your order has been dispatched confirming the day of delivery
  • You can choose some different delivery options and reply to this message if you’re not going to be in. These options are: leave with a neighbour, leave in a safe place, or deliver on a different day
  • You’ll receive a text and email confirming your estimated delivery time on the day of delivery
  • Interlink deliver between 7:30 am – 6pm and all deliveries must be signed for, unless you have specified a safe place via text message
  • If you are not at home when the delivery is attempted, a calling card will be left to instruct you on what to do next
  • If you choose to have your order delivered to a DPD Pick-Up Shop, you must collect it within 10 days or it will be returned to us. If you choose this delivery option, you must bring photo ID and collect the item, as it cannot be redelivered
  • If you don’t receive your order when you expect it, please contact our Customer Services

Royal Mail

If you select our Standard Delivery option, this will be dispatched by Royal Mail on a 3-5 working day service.

  • We use a packet post service, meaning these parcels are not fully trackable
  • Royal Mail orders usually take 3 days to be delivered, but can take longer due to busy periods or weather/traffic circumstances
  • Royal Mail orders can take up to 10 working days to reach you at these times
  • If you’re not in at the time of delivery, your Postman will either leave the parcel in a safe place, deliver it to a neighbour, or take the parcel to a local Post Office/Depot. A calling card will be left telling you where your delivery is
  • If you do not pick up your order form a Post Office within 10 days, it will be returned to us
  • If you don’t receive your order when you expect it, please contact our Customer Services

Saturday Delivery - UK Mainland

To receive your order on a Saturday, you must place your order any time during the week as long as we receive your order before 5pm on Friday.

If you order after 5pm on the Friday, your order will be dispatched on the following Monday on a Next Working Day service and the difference in price will be refunded to you.

Next Working Day Delivery - UK Mainland

Our working days are Mon-Fri, excluding bank holidays.

You must order before 5pm on a weekday to receive the following weekday.

If you place your order after 5pm, or during the weekend, your order will be processed the immediate next working day, and delivered the following working day.

Working day is classified as Monday - Friday. Bank Holidays are not considered a Working Day. Orders placed via Interlink UK Next Working Day on the Friday or Saturday before a Bank Holiday Monday will be delivered on the Next Working Day, Tuesday. 

UK DELIVERY

  • STANDARD DELIVERY 2-3 WORKING DAYS (£24 or over) - FREE 
  • STANDARD DELIVERY 2-3 WORKING DAYS (Under £24) £1.99
  • SERVICE ROYAL MAIL – UNTRACKED
  • NEXT WORKING DAY DELIVERY (£24 or over) £3.99
  • NEXT WORKING DAY DELIVERY (Under £24) £5.99
  • SERVICE INTERLINK – TRACKED
  • SATURDAY DELIVERY - £24
  • SERVICE ROYAL MAIL - TRACKED

UK RETURNS

  • 100 DAY RETURNS (UK only)

EUROPEAN DELIVERY

  • 10 WORKING DAY - €6.99 (Untracked) Euro Site
  • 10 WORKING DAY - £5.99 (Untracked) UK Site
  • SERVICE ROYAL MAIL - UNTRACKED